Cita APA

Clow, K. E., & Kurtz, D. L. Services Marketing: Operation, Management and Strategy. Bizantra.

Citación estilo Chicago

Clow, Kenneth E., and David L. Kurtz. Services Marketing: Operation, Management and Strategy. New Delhi: Bizantra.

Cita MLA

Clow, Kenneth E., and David L. Kurtz. Services Marketing: Operation, Management and Strategy. Bizantra.