Klassen, R. D., & Menor, L. J. (2010). Cases in Operations Management: Building Customer Valure Through World Class Operations. Sage Publications.
Chicago Edition CitationKlassen, Robbert D., and Larry J. Menor. Cases in Operations Management: Building Customer Valure Through World Class Operations. New Delhi: Sage Publications, 2010.
MLA Edition CitationKlassen, Robbert D., and Larry J. Menor. Cases in Operations Management: Building Customer Valure Through World Class Operations. Sage Publications, 2010.
Warning: These citations may not always be 100% accurate.