Cita APA

Gopal, R., & Pradip, M. (2008). BPO/ KPO Management: An industry Perspective. Excel Books.

Chicago Edition Citation

Gopal, R., i Manjrekar Pradip. BPO/ KPO Management: An Industry Perspective. New Delhi: Excel Books, 2008.

Cita MLA

Gopal, R., i Manjrekar Pradip. BPO/ KPO Management: An Industry Perspective. Excel Books, 2008.