Cargando...

Código QR

Service Marketing: Concepts,Strategies, & Cases

Detalles Bibliográficos
Autor principal:	Bateson, John E.G
Otros Autores:	Hoffman, K. Douglas
Formato:	Printed Book
Lenguaje:	Undetermined English
Publicado:	New Delhi Thomson 2007
Materias:	Consumer Retention

Ejemplares similares

Manual on modern personnel policies for cooperatives in Asia
por: ILO

Retention of Literacy
por: Roy, Prodipto
Publicado: (1975)

The Relationship Between Human Resource Practices and Employee Retention:A Study Conducted in the United Arab Emirates
por: Rukhsana T.A
Publicado: (2014)

Effectiveness of peer tutoring and existing method of teaching on achievement and retention in biology of standard VIII pupils
por: Reshma P.T

Services Marketing: Concepts, Strategies & Cases
por: Bateson, John E.G
Publicado: (2007)

Role of Employee Satisfaction in Employee Retention A Comparison Between Public and Private Banks
por: Antony A.Jose
Publicado: (2014)

Managing talent retention:an ROI approach
por: Phillips, Jack J.
Publicado: (2009)

Study on customer relationship management in commercial banks in Kerala
por: Antony Joseph K
Publicado: (2011)

Consumer behavior in marketing strategy
por: Howard, John A.
Publicado: (1989)

Implementing CRM in Higher Education A Case Study of Université des Mascareignes (Ex-SDIM)
por: Randhir Roopchund
Publicado: (2014)

Effects of service recovery on customer
por: Ting-yu Chuch

Essentials of Services Marketing:Concepts, Strategies and Cases
por: K.Douglas Hoffman, et al.
Publicado: (2002)

Essentials of services marketing: Concepts, strategies and cases
por: Hoffman, K Douglas; Bateson, John E G
Publicado: (2004)

Finding keepers:the monster guide to hiring and holding the world's best employees
por: Pogorzelski, Steve
Publicado: (2008)

Harvard business review on finding and keeping the best people
por: Harvard Business Review

A study on determinants of employee retention in VKC,Calicut
por: Jenny George Mattam
Publicado: (2017)

Financial service Marketing
por: Ennew, Christine. T
Publicado: (2010)

Consumer behaviour and marketing strategy
por: Peter, Paul; Olson, Jerry C
Publicado: (2005)

Consumer behaviour & marketing strategy
por: Peter, J Paul; Olson 'Jerry C
Publicado: (2008)

Consumer behaviour and marketing strategy
por: Peter, Paul; Olson, Jerry C
Publicado: (2005)

Services marketing text and cases
por: Kim, Haris
Publicado: (2009)

GAP BETWEEN PERCEIVED AND DERIVED LEVEL OF CUSTOMERS' SATISFACTION ON BANKING SERVICES (WITH SPECIAL REFERENCE TO SERVICE RENDERED BY NEW PRIVATE SECTOR BANK IN COIMBATORE CITY)
por: V. SANTHI AND R. SUDHA
Publicado: (2013)

Consumer behavior: building marketing strategy
por: Amit Mookerjee; Author, et al.
Publicado: (2007)

Consumer behavior: Building marketing strategy
por: Hawkins, Del I, et.al
Publicado: (1998)

Consumer behavior: building marketing strategy /
por: Hawkins, Del I .
Publicado: (2005)

Consumer behaviour: building marketing strategy /
por: Hawkins, Del I .
Publicado: (2010)

Consumer behaviour : concepts, applications and cases /
por: Raju, M S .
Publicado: (2007)

Consumer Behavior: Concepts, applications and cases
por: Raju, M S, et.al
Publicado: (2010)

Consumer Behavior: Concepts, applications and cases
por: Raju, M S, et.al
Publicado: (2010)

Consumer Behavior: Concepts, applications and cases
por: Raju, M S, et.al
Publicado: (2005)

Consumer Behavior: Concepts, applications and cases
por: Raju, M S, et.al
Publicado: (2005)

Consumer Behavior: Concepts, applications and cases
por: Raju, M S, et.al
Publicado: (2008)

Consumer Behavior: Concepts, applications and cases
por: Raju, M S, et.al
Publicado: (2008)

EXPLORING THE MODERATING EFFECTS OF RELATIONSHIP INERTIA AND SWITCHING COST ON CR M PERFORMANCE-CUSTOMER SATISFACTION- RETENTION LINK: EMPIRICAL EVIDENCE FROM INDIAN BANKING INDUSTRY
por: Arup Kumar Baksi and Bivraj Bhusan Parida
Publicado: (2013)

HRM in global scenario: practices and strategies for competitive success /
Publicado: (2009)

Consumer Behavior & Marketing Strategy
por: J Paul Peter Jerry C Olson
Publicado: (2005)

Consumer behaviour and branding : concepts , readings and cases
por: Kumar, S Ramesh
Publicado: (2009)

Consumer behaviour in marketing strategy
por: Howard, John A
Publicado: (1989)

Cases in consumer behaviour
por: Antonides, Gerrit
Publicado: (1999)

Services Marketing : Integrating Customer Focus Across the firm
por: Bitner, Mary Jo
Publicado: (2008)