Creating Customer Delight : How and why of CRM

Benzer Materyaller

• Creating customer delight: the how and why of CRM /
  Yazar:: Seth, Rakesh .
  Baskı/Yayın Bilgisi: (1999)
• Exploiting CRM: connecting with customers /
  Yazar:: Molineum, Patrick .
  Baskı/Yayın Bilgisi: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  Yazar:: Newell, Frederick .
  Baskı/Yayın Bilgisi: (2004)
• Customer relationship management (CRM)
  Yazar:: Singh, P P; Kumar, N Jinender
  Baskı/Yayın Bilgisi: (2009)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  Yazar:: Newell, Frederick
  Baskı/Yayın Bilgisi: (2004)