Creating Customer Delight : How and why of CRM

Samankaltaisia teoksia

• Creating customer delight: the how and why of CRM /
  Tekijä: Seth, Rakesh .
  Julkaistu: (1999)
• Exploiting CRM: connecting with customers /
  Tekijä: Molineum, Patrick .
  Julkaistu: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  Tekijä: Newell, Frederick .
  Julkaistu: (2004)
• Customer relationship management (CRM)
  Tekijä: Singh, P P; Kumar, N Jinender
  Julkaistu: (2009)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  Tekijä: Newell, Frederick
  Julkaistu: (2004)