Creating Customer Delight : How and why of CRM

مواد مشابهة

• Creating customer delight: the how and why of CRM /
  بواسطة: Seth, Rakesh .
  منشور في: (1999)
• Exploiting CRM: connecting with customers /
  بواسطة: Molineum, Patrick .
  منشور في: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  بواسطة: Newell, Frederick .
  منشور في: (2004)
• Customer relationship management (CRM)
  بواسطة: Singh, P P; Kumar, N Jinender
  منشور في: (2009)
• Why CRM doesn't work: How to win by letting customers manage the relationship
  بواسطة: Newell, Frederick
  منشور في: (2004)