APA Edition Citation

Blanding, W. (1991). Customer service operations: The complete guide. AMA COM.

Chicago Edition Citation

Blanding, Warren. Customer Service Operations: The Complete Guide. New York: AMA COM, 1991.

MLA Edition Citation

Blanding, Warren. Customer Service Operations: The Complete Guide. AMA COM, 1991.

Warning: These citations may not always be 100% accurate.