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Service quality in Hospitality organizations
| Autor principal: | Gummesson, Evert |
|---|---|
| Altres autors: | Olsen, Michael D, Teare, Ruchard |
| Format: | Printed Book |
| Idioma: | Undetermined English |
| Publicat: |
London
Cassell
1996
|
| Matèries: |
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