Payne, A. (1995). Essence of services marketing. Prentice-Hall of India Private Limited.
Stile di citazione ChicagoPayne, Adrarian. Essence of Services Marketing. New Delhi: Prentice-Hall of India Private Limited, 1995.
Citazione MLAPayne, Adrarian. Essence of Services Marketing. Prentice-Hall of India Private Limited, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.