Payne, A. (1995). Essence of services marketing. Prentice-Hall of India Private Limited.
Citación estilo ChicagoPayne, Adrarian. Essence of Services Marketing. New Delhi: Prentice-Hall of India Private Limited, 1995.
Cita MLAPayne, Adrarian. Essence of Services Marketing. Prentice-Hall of India Private Limited, 1995.
Warning: These citations may not always be 100% accurate.