APA aipamena

Payne, A. (1995). Essence of services marketing. Prentice-Hall of India Private Limited.

Chicago Style aipamena

Payne, Adrarian. Essence of Services Marketing. New Delhi: Prentice-Hall of India Private Limited, 1995.

MLA aipamena

Payne, Adrarian. Essence of Services Marketing. Prentice-Hall of India Private Limited, 1995.