Payne, A. (1995). Essence of services marketing. Prentice-Hall of India Private Limited.
Chicago ZitierstilPayne, Adrarian. Essence of Services Marketing. New Delhi: Prentice-Hall of India Private Limited, 1995.
MLA ZitierstilPayne, Adrarian. Essence of Services Marketing. Prentice-Hall of India Private Limited, 1995.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.