Payne, A. (1995). Essence of services marketing. Prentice-Hall of India Private Limited.
استشهاد بنمط شيكاغوPayne, Adrarian. Essence of Services Marketing. New Delhi: Prentice-Hall of India Private Limited, 1995.
MLA استشهادPayne, Adrarian. Essence of Services Marketing. Prentice-Hall of India Private Limited, 1995.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.