Payne, A. (1995). Essence of services marketing. Prentice-Hall of India Private Limited.
Chicago Edition CitationPayne, Adrarian. Essence of Services Marketing. New Delhi: Prentice-Hall of India Private Limited, 1995.
Cita MLAPayne, Adrarian. Essence of Services Marketing. Prentice-Hall of India Private Limited, 1995.
Atenció: Aquestes cites poden no estar 100% correctes.