APA Edition Citation

Jay, R. (1999). Smart things to know about customers. Capstone Publishing Limited.

Chicago Edition Citation

Jay, Ros. Smart Things to Know About Customers. U K: Capstone Publishing Limited, 1999.

MLA Edition Citation

Jay, Ros. Smart Things to Know About Customers. Capstone Publishing Limited, 1999.

Warning: These citations may not always be 100% accurate.