APA citiranje

Balle, M. (1995). Business process re engineering action kit: A five day plan to dedesign your processes. Kogan Page Limited.

Chicago Edition Citation

Balle, Michael. Business Process Re Engineering Action Kit: A Five Day Plan to Dedesign Your Processes. London: Kogan Page Limited, 1995.

MLA citiranje

Balle, Michael. Business Process Re Engineering Action Kit: A Five Day Plan to Dedesign Your Processes. Kogan Page Limited, 1995.