Balle, M. (1995). Business process re engineering action kit: A five day plan to dedesign your processes. Kogan Page Limited.
استشهاد بنمط شيكاغوBalle, Michael. Business Process Re Engineering Action Kit: A Five Day Plan to Dedesign Your Processes. London: Kogan Page Limited, 1995.
MLA استشهادBalle, Michael. Business Process Re Engineering Action Kit: A Five Day Plan to Dedesign Your Processes. Kogan Page Limited, 1995.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.