Buckley, R., & Caple, J. (1998). Encyclopaedia of practical management training: Coaching skills V .10. Crest Publishing House.
Citação norma ChicagoBuckley, Roger, and Jim Caple. Encyclopaedia of Practical Management Training: Coaching Skills V .10. New Delhi: Crest Publishing House, 1998.
Citação norma MLABuckley, Roger, and Jim Caple. Encyclopaedia of Practical Management Training: Coaching Skills V .10. Crest Publishing House, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.