Bank, J. (1995). Essential of total quality management. Prentice-Hall of India Private Limited.
استشهاد بنمط شيكاغوBank, John. Essential of Total Quality Management. New Delhi: Prentice-Hall of India Private Limited, 1995.
MLA استشهادBank, John. Essential of Total Quality Management. Prentice-Hall of India Private Limited, 1995.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.