APA ציטוט

Gatiss, G. F. (1996). Total quality management: A total quality approach. Cassell.

Chicago Edition Citation

Gatiss, Gordon F. Total Quality Management: A Total Quality Approach. London: Cassell, 1996.

ציטוט MLA

Gatiss, Gordon F. Total Quality Management: A Total Quality Approach. Cassell, 1996.