Collard Ron. (1995). Total quality: Success through people. Jaico Publishing House.
शिकागो स्टाइल उद्धरणCollard Ron. Total Quality: Success Through People. Bombay: Jaico Publishing House, 1995.
एमएलए उद्धरणCollard Ron. Total Quality: Success Through People. Jaico Publishing House, 1995.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.