Tompeters reinventing work : the professional service from 50

Lignende værker

• S-business : reinventing the services organization
  af: James A. Alexander
  Udgivet: (2006)
• Principles of services marketing
  af: Palmer, Adrian; Author
  Udgivet: (2001)
• Services marketing: integrating customer focus across the firm
  af: Bitner, Mary Jo; Author, et al.
  Udgivet: (2003)
• Customer-driven services management/
  af: Balachandran, S
  Udgivet: (1999)
• Successful service operations management
  af: Metters, Richard
  Udgivet: (2003)