Parag Diwan. (1995). Quality in totality: A manager`s guide to TQM and ISO 9000. Deep and Deep Publication.
Chicago Edition CitationParag Diwan. Quality in Totality: A Manager`s Guide to TQM and ISO 9000. New Delhi: Deep and Deep Publication, 1995.
MLA Edition CitationParag Diwan. Quality in Totality: A Manager`s Guide to TQM and ISO 9000. Deep and Deep Publication, 1995.
Warning: These citations may not always be 100% accurate.