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Quality : sustaining customer service
| Main Author: | |
|---|---|
| Format: | Printed Book |
| Language: | Undetermined English |
| Published: |
London
Century Business
1993
|
| LEADER | 00533nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140306s9999 xx 000 0 und d | ||
| 020 | |a 0712655190 | ||
| 041 | |a eng | ||
| 082 | |a 658.4013 |b TAY/QU | ||
| 100 | |a Taylor, Lynda King | ||
| 245 | |a Quality : sustaining customer service | ||
| 260 | |a London |b Century Business |c 1993 | ||
| 300 | |a 270 | ||
| 365 | |b Ukp. 12.99 | ||
| 942 | |2 ddc |c BK | ||
| 999 | |c 178824 |d 178824 | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658_401300000000000_TAY_QU |7 0 |9 183872 |a KAUCBV |b KAUCBV |g 12.99 |o 658.4013 TAY/QU |r 2014-03-22 |w 2014-03-22 |y BK | ||