Cita APA

Taylor, L. K. (1993). Quality: Sustaining customer service. Century Business.

Citación estilo Chicago

Taylor, Lynda King. Quality: Sustaining Customer Service. London: Century Business, 1993.

Cita MLA

Taylor, Lynda King. Quality: Sustaining Customer Service. Century Business, 1993.

Warning: These citations may not always be 100% accurate.