APA Edition Citation

Chang, R. Y., & Kelly, K. P. (1994). Satisfying internal customers first. Wheeler Publishing.

Chicago Edition Citation

Chang, Richard Y., and Keith P. Kelly. Satisfying Internal Customers First. New Delhi: Wheeler Publishing, 1994.

MLA Edition Citation

Chang, Richard Y., and Keith P. Kelly. Satisfying Internal Customers First. Wheeler Publishing, 1994.

Warning: These citations may not always be 100% accurate.