APA-viite

R SHANTHI. (2013). CUSTOMER RELATIONSHIP MANAGEMENT (1.). MJP PUBLISHERS.

Chicago-tyylinen lähdeviittaus

R SHANTHI. CUSTOMER RELATIONSHIP MANAGEMENT. 1. CHENNAI, NEW DELHI: MJP PUBLISHERS, 2013.

MLA-viite

R SHANTHI. CUSTOMER RELATIONSHIP MANAGEMENT. 1. MJP PUBLISHERS, 2013.