LEADER 01485nam a22004457a 4500
003 OSt
020 |a 9789332534452 
082 |a 658.401 3  |b BES/TO 
100 |a Besterfield, Dale H 
245 |a Total quality management 
260 |a Delhi  |b Pearson  |c 2016 
300 |a xxi, 595p 
546 |a English 
650 |a Leadership 
650 |a Customer Satisfaction 
650 |a Employee Involvement 
650 |a Continuous Process Improvement 
650 |a Supplier Partnership 
650 |a Performance Measures 
650 |a Benchmarking 
650 |a Information Technology 
650 |a Quality Management Systems 
650 |a Environmental and Occupational Health and Safety Management Systems 
650 |a Quality Function Deployment 
650 |a Quality by Design 
650 |a Failure Mode and Effect Analysis 
650 |a Products Liability 
650 |a Total Productive Maintenance 
650 |a Management Tools 
650 |a Statistical Process Control 
650 |a Experimental Design 
650 |a Taguchis Quality Engineering 
700 |a Besterfield-Michna, Carol  
700 |a Besterfield, Glen H 
700 |a Besterfield-Sacre, Mary 
700 |a Hemant Urdhwareshe 
700 |a Rashmi Urdhwareshe 
942 |2 ddc  |c BK 
999 |c 157322  |d 157322 
952 |0 0  |1 0  |2 ddc  |4 0  |6 658_401000000000000_3_BESTO  |7 0  |8 Gen  |9 156770  |a KAUCLV  |b KAUCLV  |c GENERAL  |d 2017-07-31  |g 649.00  |l 7  |o 658.401 3 BES/TO  |p 227197  |r 2019-03-23  |s 2019-03-18  |w 2017-07-31  |y BK