APA način citiranja

Besterfield, D. H., Besterfield-Michna, C., Besterfield, G. H., Besterfield-Sacre, M., Hemant Urdhwareshe, & Rashmi Urdhwareshe. (2016). Total quality management. Pearson.

Čikaški stil citiranja

Besterfield, Dale H., Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, i Rashmi Urdhwareshe. Total Quality Management. Delhi: Pearson, 2016.

MLA način citiranja

Besterfield, Dale H., et al. Total Quality Management. Pearson, 2016.