APA Edition Citation

Dyche, J. (2002). CRM handbook: A business guide to customer relationship management. Pearson India Education Services Pvt. Ltd.

Chicago Edition Citation

Dyche, Jill. CRM Handbook: A Business Guide to Customer Relationship Management. Noida: Pearson India Education Services Pvt. Ltd, 2002.

MLA Edition Citation

Dyche, Jill. CRM Handbook: A Business Guide to Customer Relationship Management. Pearson India Education Services Pvt. Ltd, 2002.

Warning: These citations may not always be 100% accurate.