Mcdonald, M., Maklan, S., & Mouncey, P. (2014). Marketing value metrics: A new metrics model to measure marketing effectiveness. Kogan page limited.
Citação norma ChicagoMcdonald, Malcolm, Stan Maklan, e Peter Mouncey. Marketing Value Metrics: A New Metrics Model to Measure Marketing Effectiveness. London: Kogan page limited, 2014.
Citação norma MLAMcdonald, Malcolm, et al. Marketing Value Metrics: A New Metrics Model to Measure Marketing Effectiveness. Kogan page limited, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.