Kotler, P., Bowen, J. T., & Makens, J. C. (2014). Marketing for hospitality and tourism (6.). Pearson India Education Services Pvt. Ltd.
Citação norma ChicagoKotler, Philip, John T. Bowen, and James C. Makens. Marketing for Hospitality and Tourism. 6. Noida: Pearson India Education Services Pvt. Ltd, 2014.
Citação norma MLAKotler, Philip, et al. Marketing for Hospitality and Tourism. 6. Pearson India Education Services Pvt. Ltd, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.