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Customer satisfaction in new generation banks a case study of times bank

The study entitled “CUSTOMER SATISFACTION IN BANKS – A CASE STUDY OF TIMES BANK” was undertaken with objective of assessing the extend of customer satisfaction in Times bank with respect to selected parameters. A percentage analysis of the primary data was done based on customer responses to vario...

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Detalhes bibliográficos
Autor principal: Mukesh Shanker M S
Outros Autores: Jacob Thomas (Guide)
Formato: Ph.D Thesis
Publicado em: Vellanikkara College of co-operation, banking and management 1998
Assuntos:

Kerala Agricultural University

Detalhes do Exemplar Kerala Agricultural University
Área/Cota: 332 MUK/CU
Cód. Barras: REF Informação em tempo real indisponível