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Customer satisfaction in new generation banks a case study of times bank
The study entitled “CUSTOMER SATISFACTION IN BANKS – A CASE STUDY OF TIMES BANK” was undertaken with objective of assessing the extend of customer satisfaction in Times bank with respect to selected parameters. A percentage analysis of the primary data was done based on customer responses to vario...
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Outros Autores: | |
Formato: | Ph.D Thesis |
Publicado em: |
Vellanikkara
College of co-operation, banking and management
1998
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Assuntos: |
Kerala Agricultural University
Área/Cota: |
332 MUK/CU |
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Cód. Barras: REF | Informação em tempo real indisponível |