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Customer satisfaction in new generation banks a case study of times bank

The study entitled “CUSTOMER SATISFACTION IN BANKS – A CASE STUDY OF TIMES BANK” was undertaken with objective of assessing the extend of customer satisfaction in Times bank with respect to selected parameters. A percentage analysis of the primary data was done based on customer responses to vario...

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Dettagli Bibliografici
Autore principale: Mukesh Shanker M S
Altri autori: Jacob Thomas (Guide)
Natura: Ph.D Thesis
Pubblicazione: Vellanikkara College of co-operation, banking and management 1998
Soggetti:

Kerala Agricultural University

Dettagli sul posseduto da Kerala Agricultural University
Collocazione: 332 MUK/CU
Copia REF Status in tempo reale non disponibile