Williams, C., & Buswell, J. (2003). Service quality in leisure and tourism. CAB International.
Chicago Edition CitationWilliams, Christine, and John Buswell. Service Quality in Leisure and Tourism. UK: CAB International, 2003.
MLA Edition CitationWilliams, Christine, and John Buswell. Service Quality in Leisure and Tourism. CAB International, 2003.
Warning: These citations may not always be 100% accurate.