Paul.R,Timm. (2001). Seven power strategies for building customer loyalty. Amacom.
Chicago Edition CitationPaul.R,Timm. Seven Power Strategies for Building Customer Loyalty. San francisco: Amacom, 2001.
MLA Edition CitationPaul.R,Timm. Seven Power Strategies for Building Customer Loyalty. Amacom, 2001.
Warning: These citations may not always be 100% accurate.