APA Edition Citation

Alok kumar ,Rai. (2010). Customer relationship management: Concept and cases (1.). PHI learning private limited.

Chicago Edition Citation

Alok kumar ,Rai. Customer Relationship Management: Concept and Cases. 1. new delhi: PHI learning private limited, 2010.

MLA Edition Citation

Alok kumar ,Rai. Customer Relationship Management: Concept and Cases. 1. PHI learning private limited, 2010.

Warning: These citations may not always be 100% accurate.