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Service quality and customer satisfaction of health insurance companies in Kerala

Bibliografiske detaljer
Hovedforfatter:	Abdul Azeez P
Format:	Electronic Thesis
Sprog:	English
Fag:	Customer satisaction Customer satisaction\|\|Insurance companies\|\|Service quality Insurance companies Service quality
Online adgang:	http://hdl.handle.net/10603/188826

Lignende værker

Customer relationship in general insurance industry /
af: Divya, M
Udgivet: (2019)

MARKETING OF LIFE INSURANCE PRODUCTS IN KERALA A COMPARATIVE STUDY OF PUBLIC AND PRIVATE INSURANCE COMPANIES
af: SHAHANAS BEEGAM P P

Customers' perception towards micro insurance products and services of LIC in Kerala /
af: Limna, M
Udgivet: (2018)

Quality: from customer needs to customer satisfaction
af: Bergman, Bo
Udgivet: (2006)

Insurance in India: changing policies and emerging opportunities
af: Lunawat, M L; Author, et al.
Udgivet: (2003)

Comparative study of customer satisfaction in
af: Vijay Prakash Gupta & Agarwal P K

Managing life insurance/
af: Kutty,Shashidharan K.
Udgivet: (2008)

Indian Insurance : A Profile
af: H. Narayanan
Udgivet: (2006)

Insurance in India : changing policies and emerging opportunities/
af: Palande, P. S., et al.
Udgivet: (2003)

Insurance management/
af: Sahoo,Swarup C., et al.
Udgivet: (2016)

Performance of Public Sector Banks After Reforms
af: Rama, Krishna G
Udgivet: (2008)

Sage Encyclopaedia of Quality and the Service Economy
af: Dhalgaard-Park Sumi
Udgivet: (2014)

Insurance Management : Principles and Practices
af: Karam Pal B. S. Bodla M. C. Garg
Udgivet: (2007)

Insurance and Risk Management
af: Gupta P K.

Drivers of customer satisfaction in libraries:
af: Chaminda Jayasundara

Quality values banking : effective management systems that in create earnings, lower costs, anD provide competitive customer service
af: Gray, Janet L
Udgivet: (1992)

Text book of insurance
af: Inderjit singh kanwal
Udgivet: (1995)

RE-ENTRY OF PRIMATE INSURERS IN INDIA: A SURVEILLANCE
af: T. ASOKAN
Udgivet: (2007)

Mercantile law : including industrial law
af: Shukla, M C
Udgivet: (1999)

Merchantile law : including industrial law
af: Shukla, M C
Udgivet: (1948)

Delivering satisfaction and service quality
Udgivet: (2009)

Delivering satisfaction and service quality
Udgivet: (2009)

Customer service building successful skills for the twenty - first century
af: Lucas, Robert W
Udgivet: (2012)

How to give quality service to your customers
af: Denton, D. Keith
Udgivet: (1992)

Service Quality and Customer Satisfaction of Health Insurance Companies in Kerala /
af: Abdul Azees, P
Udgivet: (2016)

Providing exceptional customer service /
af: Rowson, Pauline .
Udgivet: (2005)

Assessing service quality satisfying the expectations of library customers /
af: Hernon, Peter .
Udgivet: (2009)

How to turn Customer Service into Customer Sales
af: Bernand Katz
Udgivet: (2000)

Customer service in co-operative banks /
af: Dileep, A. S.
Udgivet: (2010)

Customer service excellence: trends and strategies /
af: Nageswara Rao S B
Udgivet: (2004)

Customer driven services management /
af: Bakachandran , S .
Udgivet: (2004)

101 ways to boost customer satisfaction
af: Foster,Timothy R V
Udgivet: (1997)

Insurance Marketing
af: Dr. Sandeep Sharma
Udgivet: (2014)

Design and operation of customer service systems
af: Bender, Paul S.
Udgivet: (1976)

Effective customer service: ten steps for technical professions/
af: Goetsch, David L.
Udgivet: (2004)

Quality service pays six keys to success
af: Lefevre, Henry L.
Udgivet: (1997)

Customer service: a practical approach/
af: Harris, Elaine K.
Udgivet: (2013)

Commercial law
af: Kapoor, G K
Udgivet: (1998)

Organisational schizophrenia: Impact on customer service quality
af: Gopal K Gureja
Udgivet: (2013)

Introduction to Risk Management and Insurance
af: Mark, Dorfman S
Udgivet: (2008)