Scherkenbach, W. W. (1992). The deming route to quality and productivity: Road maps and roadblocks. Viva books.
Chicago Edition CitationScherkenbach, William W. The Deming Route to Quality and Productivity: Road Maps and Roadblocks. New Delhi: Viva books, 1992.
MLA Edition CitationScherkenbach, William W. The Deming Route to Quality and Productivity: Road Maps and Roadblocks. Viva books, 1992.
Warning: These citations may not always be 100% accurate.