Style de citation APA

Wilson, P. F., Dell, L. D., & Anderson, G. F. (1993). Root cause analysis: A tool for total quality management. Tata McGraw-Hill.

Style de citation Chicago

Wilson, Paul F., Larry D. Dell, et Gaylord F. Anderson. Root Cause Analysis: A Tool for Total Quality Management. New Delhi: Tata McGraw-Hill, 1993.

Style de citation MLA

Wilson, Paul F., et al. Root Cause Analysis: A Tool for Total Quality Management. Tata McGraw-Hill, 1993.