APA citiranje

Wilson, P. F., Dell, L. D., & Anderson, G. F. (1993). Root cause analysis: A tool for total quality management. Tata McGraw-Hill.

Chicago Edition Citation

Wilson, Paul F., Larry D. Dell, and Gaylord F. Anderson. Root Cause Analysis: A Tool for Total Quality Management. New Delhi: Tata McGraw-Hill, 1993.

MLA citiranje

Wilson, Paul F., et al. Root Cause Analysis: A Tool for Total Quality Management. Tata McGraw-Hill, 1993.