Osterle, H., Fleisch, E., & Alt, R. (2000). Business networking: Shaping enterprise relationships on the internet:with 109 figures and 39 tables. Springer.
Citação norma ChicagoOsterle, Hubert, Elgar Fleisch, and Rainer Alt. Business Networking: Shaping Enterprise Relationships on the Internet:with 109 Figures and 39 Tables. Berlin: Springer, 2000.
Citação norma MLAOsterle, Hubert, et al. Business Networking: Shaping Enterprise Relationships on the Internet:with 109 Figures and 39 Tables. Springer, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.