Dickinson, B. (1999). Creating customer focused organizations. Jaico publishing.
Chicago-стиль цитированияDickinson, Brian. Creating Customer Focused Organizations. New Delhi: Jaico publishing, 1999.
MLA-цитированиеDickinson, Brian. Creating Customer Focused Organizations. Jaico publishing, 1999.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.