Dickinson, B. (1999). Creating customer focused organizations. Jaico publishing.
Chicago ZitierstilDickinson, Brian. Creating Customer Focused Organizations. New Delhi: Jaico publishing, 1999.
MLA ZitierstilDickinson, Brian. Creating Customer Focused Organizations. Jaico publishing, 1999.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.