Dickinson, B. (1999). Creating customer focused organizations. Jaico publishing.
استشهاد بنمط شيكاغوDickinson, Brian. Creating Customer Focused Organizations. New Delhi: Jaico publishing, 1999.
MLA استشهادDickinson, Brian. Creating Customer Focused Organizations. Jaico publishing, 1999.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.