Coulson-Thomas, C. (1996). Business process re-engineering: Myth & reality. Kogan page.
शिकागो स्टाइल उद्धरणCoulson-Thomas, Colin. Business Process Re-engineering: Myth & Reality. London: Kogan page, 1996.
एमएलए उद्धरणCoulson-Thomas, Colin. Business Process Re-engineering: Myth & Reality. Kogan page, 1996.
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