Mitroff, J. I., Pearson, C. M., & Harring, L. K. (1996). The essential guide to managing corporate crisis. Oxford university press.
シカゴスタイル引用形Mitroff, Jan I., Christine M. Pearson, , L. Katharine Harring. The Essential Guide to Managing Corporate Crisis. New York: Oxford university press, 1996.
MLA引用形式Mitroff, Jan I., et al. The Essential Guide to Managing Corporate Crisis. Oxford university press, 1996.
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