Jain, A. k. (2000). Competitive excellence: Critical sucess factors:an action frame work based on country-wide across industry research integrating strategy and organization theory and practice. Vikas.

Jain, Arun kumar. Competitive Excellence: Critical Sucess Factors:an Action Frame Work Based on Country-wide Across Industry Research Integrating Strategy and Organization Theory and Practice. New Delhi: Vikas, 2000.

Jain, Arun kumar. Competitive Excellence: Critical Sucess Factors:an Action Frame Work Based on Country-wide Across Industry Research Integrating Strategy and Organization Theory and Practice. Vikas, 2000.