APA način citiranja

Gummesson, E. (1999). Total relationship marketing. Butterworth Heinemann.

Čikaški stil citiranja

Gummesson, Evert. Total Relationship Marketing. Oxford: Butterworth Heinemann, 1999.

MLA način citiranja

Gummesson, Evert. Total Relationship Marketing. Butterworth Heinemann, 1999.